Since being released in July, Polygon has reported there have been more than 70 Pokemon Go players who filed complaints with the Federal Trade Commission (FTC). Out of 72 cases of complaints, there had been 56 complaints that was focused towards Niantic Labs, the developer of Pokemon Go. Meanwhile, the other submitted complaints had targeted both The Pokemon Company and Nintendo both. There are a few variations players have when it comes to the grievances, but money tends to be the biggest and most common.
For instance, one player had reported that their Pokémon Go account was banned and did not get a warning of any kind after spending almost $450 on the game. This was around the time Niantic started to block accounts using 3rd party apps.
This particular player showed interest in continuing them game, asking that they either receive a refund for money spend, or “return my account to me so I am able to keep playing the game.”
Other than money, there were complaints about children safety, and the use of private property being used for PokéStops and Gyms, leading to privacy issues.
Although, Niantic had promised to reverse some Pokémon Go bans last month. With the amount of total downloads being well over the 500 million mark, these complaints do not seem to be slowing the success of Pokémon Go, with the Buddy System recently being added.